Randy Borum, Psy.D.*, Martha Williams Deane, M.A., Henry J. Steadman, Ph.D.,and Joseph Morrissey, Ph.D.
..."Calls involving mentally ill people in crisis appear to be frequent and are perceived by most of the officers to pose a significant problem for the department; however, most officers reported feeling well prepared to handle these calls. Generally, officers from the jurisdiction with a specialized team of officers rated their program as being highly effective in meeting the needs of mentally ill people in crisis, keeping mentally ill people out of jail, minimizing the amount of time officers spend on these calls, and maintaining community safety..."